- This contract represents a document between the therapist and the patient that guarantees for both parties to carry out all the responsibilities and duties related to performing all necessary remedial methods and training in behavioral skills in order to improve the patient’s quality of life. The contract starts from the date of the first session.
- He undertakes, maintains, and is committed to maintaining confidentiality and credibility in dealing with the client and not divulging any secret or information related to the patient’s life or his family or that may cause any damage to his personal reputation.
- The patient under this contract undertakes and maintains to abide by the dates of attendance and treatment or supervisory sessions.
- In the event that it is not possible to attend the session, an apology is made for it before the date, a sufficient period of time, because there are other appointments.
- In the event of non-apology and non-attendance, the cost of the session will be calculated on the patient, and the paid amount will not be refunded.
- If an emergency event occurs that prevents the therapist from attending the session, an apology will be made for it sufficiently in advance and a later date will be set. The patient has the right to recover the amount of the session.
- The value of the treatment session is paid before the session until the reservation is confirmed and the receipt is sent to the customer service via e-mail or WhatsApp.
- The psychotherapist is not discussed about financial matters at all, and if there is any request, it is sent via e-mail to customer service.
- Psychological treatment may include (individual – family – group therapy) and therefore any therapeutic direction that achieves the benefit of the client will be discussed with him and agreement between the therapist and the therapist.
- Mental illness does not mean disrespecting the therapist, patients or colleagues.
- The institution undertakes to respect the right of the client and to provide the appropriate service to him in accordance with the available psychological services and in accordance with the regulations and the profession’s code of ethics.
- The client has the right to be respected by all team members and other clients in the case of remote group therapy (therapeutic group).
- Some cases will be directed to psychiatrists, or an apology for them in the event of severe psychological symptoms that require hospitalization.
- The site and the therapeutic, supervisory and training services it provides are subject to the regulations in force in the Kingdom of Saudi Arabia, and the regulations and laws in the International Psychotherapist Profession Ethics Document.
- Supervision and training are carried out among all members of the family of the psychological awareness house in order to achieve the greatest benefit in developing the skills of the psychotherapist.
- During the treatment journey, you may feel a state of anxiety, doubt about the therapist, refusal or unwillingness to continue treatment. This is called (subconscious resistance to treatment). This resistance requires you to share with your therapist what you feel about your feelings, which improves the course of the treatment process.
- We may not have a magic wand to hide your symptoms immediately as soon as the treatment begins, but we will work to improve the quality of your life, which will reduce the severity of your symptoms and may cure them.
- It is necessary to hold video sessions face to face from a distance.
- Customers’ electronic files are kept with secret numbers that are never allowed to be viewed by anyone, in order to preserve people’s privacy.
